Anker is known for its good quality products but due to my experience with the logistics of the delivery and the poor customer service, I am seriously considering whether the good quality is worth the headache of:
1. having to call the post office because the product was sent to an address which was not the same as what I entered (I have a confirmation email as proof that I wrote the correct address in my order)
2. being passive-aggressively treated by their customer service representative telling me "we are sorry that you entered the wrong address" -- never mind the insincere apology, the representative incorrectly accused me of something they have no proof of
